It’s not every day that you get the opportunity to steal a top-class formula from a pro for managing people. And it’s not every day that it comes straight out the pages of the fairy tale that is the British Royal Family. Her Majesty Queen Elizabeth II provided a great...
Presenteeism, according to writer and comedian Joe Queenan, is:“A situation that arises when sick employees drag their forlorn carcasses into the office and waste everyone else’s time by hacking their way through their working day on an empty tank.”We’ve all been that...
Check out the woman third from the right in the front row. This pic was on the front page of The Australian in 2008. That’s me in the chamber of the House of Reps in Parliament House, watching Kevin Rudd’s apology to Australia’s Stolen Generations. My strongest memory...
One of the easiest ways to recognise emotional intelligence or EI, is by seeing what it’s definitely not.And the gold star example of that is David Brent from the British version of The Office. You remember him – boasting about a promotion in front of staff who have...
What Is Emotional Intelligence Again? One of my favourite subjects is emotional intelligence, or EQ. I’m sure you’ve heard of it, but you might not be clear on what it is – or how it’s part of every interaction you ever have. At work, home and school. Down the pub,...
If you’ve been a manager for any period of time, I’m guessing you’ve had a day like this:x recruiting for that vacant role for the third time in 6 months. Yet again, it’s a pile of resumes from the desperate and dateless x there’s a faint smell of a grass fire...