We are all aware that mental health is a growing challenge we face, particularly at work. As a manager, whether we like it or not, mental health issues don’t get left at the front gate in the morning. If the phrases people management, productivity and strategic...
The first adrenaline rush of Covid-19 is over and your business is still operating and functional. Let me tell you what I predict is going to happen as your staff settle in to their new normal. Sorry to break it to you, but I expect that your staff are going to feel...
If you’re old enough, you will remember how feedback used to be delivered; it was called the “shit sandwich”. At a ratio of 2:1, managers were schooled to give team members two compliments to every sentence that started with the word “but…”. Best practice has upped...