Developing Leaders — But Nothing’s Changing?
Every year organisations invest in leadership development. Coaching. Workshops. Programs. Retreats. And yet, in many cases, nothing materially shifts. Performance plateaus.Frustrations resurface.The same conversations repeat at SLT level. Recently, I deliberately...
A Masterclass on Staff Engagement from The Queen
It’s not every day that you get the opportunity to steal a top-class formula from a pro for managing people. And it’s not every day that it comes straight out the pages of the fairy tale that is the British Royal Family. Her Majesty Queen Elizabeth II provided a great...
How To Fire Up Your Team – The Scary Social Experiment That Actually Worked
Are there days when its feels like your different teams have learned their skills not from The Office – but from Lord of the Flies? When the field workers are up in arms about the townies in the central office who ‘have no idea about what’s really important out here’?...
Emotional Intelligence, 13 Epic Fails And How To Avoid Them
One of the easiest ways to recognise emotional intelligence or EI, is by seeing what it’s definitely not.And the gold star example of that is David Brent from the British version of The Office. You remember him – boasting about a promotion in front of staff who have...