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A Masterclass on Staff Engagement from The Queen

A Masterclass on Staff Engagement from The Queen

It’s not every day that you get the opportunity to steal a top-class formula from a pro for managing people. And it’s not every day that it comes straight out the pages of the fairy tale that is the British Royal Family. Her Majesty Queen Elizabeth II provided a great...
Emotional Intelligence, The Most Important Skill A Middle Manager Can Have

Emotional Intelligence, The Most Important Skill A Middle Manager Can Have

What Is Emotional Intelligence Again? One of my favourite subjects is emotional intelligence, or EQ. I’m sure you’ve heard of it, but you might not be clear on what it is – or how it’s part of every interaction you ever have. At work, home and school. Down the pub,...
Afraid Of Saying The Wrong Thing To A Staff Member Battling Mental Health?

Afraid Of Saying The Wrong Thing To A Staff Member Battling Mental Health?

We are all aware that mental health is a growing challenge we face, particularly at work. As a manager, whether we like it or not, mental health issues don’t get left at the front gate in the morning. If the phrases people management, productivity and strategic...
Data Doesn’t Lie – Are You Walking Your Talk On Social Inclusion?

Data Doesn’t Lie – Are You Walking Your Talk On Social Inclusion?

If you’ve been following my series of posts on how to talk to colleagues about the social issues currently flooding the world, you’ll know that supporting everyone to speak openly about discrimination and marginalisation encourages employees to be authentic. Employees...