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Emotional Intelligence, The Most Important Skill A Middle Manager Can Have

Emotional Intelligence, The Most Important Skill A Middle Manager Can Have

1 Feb, 2021 | Difficult conversations, including with your boss, Influence and Authority, People Management, Personal Development, Stress and how not to

What Is Emotional Intelligence Again? One of my favourite subjects is emotional intelligence, or EQ. I’m sure you’ve heard of it, but you might not be clear on what it is – or how it’s part of every interaction you ever have. At work, home and school. Down the pub,...
Afraid Of Saying The Wrong Thing To A Staff Member Battling Mental Health?

Afraid Of Saying The Wrong Thing To A Staff Member Battling Mental Health?

27 Jul, 2020 | Difficult conversations, including with your boss, Emotional Intelligence and Personal Development, Must Haves for New Managers, Understanding people and how it can be your greatest success

We are all aware that mental health is a growing challenge we face, particularly at work. As a manager, whether we like it or not, mental health issues don’t get left at the front gate in the morning. If the phrases people management, productivity and strategic...
Data Doesn’t Lie – Are You Walking Your Talk On Social Inclusion?

Data Doesn’t Lie – Are You Walking Your Talk On Social Inclusion?

28 Jun, 2020 | Change management that wins friends, Difficult conversations, including with your boss, Emotional Intelligence and Personal Development, Tips and Tools

If you’ve been following my series of posts on how to talk to colleagues about the social issues currently flooding the world, you’ll know that supporting everyone to speak openly about discrimination and marginalisation encourages employees to be authentic. Employees...
Increase Productivity and Engagement and Decrease Staff Turnover By Addressing The Racism Blind Spot

Increase Productivity and Engagement and Decrease Staff Turnover By Addressing The Racism Blind Spot

22 Jun, 2020 | Change management that wins friends, Difficult conversations, including with your boss, Emotional Intelligence and Personal Development, Tips and Tools

Put your hand up if you DON’T want to feel a sense of being understood and belonging? Silence? Thought so! This is one of the reasons why the #BLM movement has gathered such strong momentum. The way George Floyd died sparked empathy, which led to an understanding by...