


Personality Profiling – Your Number One Management Tool
If you’ve been a manager for any period of time, I’m guessing you’ve had a day like this:x recruiting for that vacant role for the third time in 6 months. Yet again, it’s a pile of resumes from the desperate and dateless x there’s a faint smell of a grass fire...
How To Avoid Performance Management With What You Already Have
I was speaking with a client recently. He has a staff member he is contemplating performance managing. Not a process anyone enjoys or encourages. My corporate coach ears pricked up when my client said, “I should have listened to my guts when they said blah, blah,...
My #1 Favourite Way To Get The Best Out Of A Team
There are many ways to engender great results from your staff, but this is my favourite; Defer to their authority! Your staff are the people at the front-line of your operation. It’s they who see the challenges and solve the issues (probably without you even knowing...
The power of what you don’t say
Say I’m serving in the final moments of an evenly matched grand slam tennis final and what I do now could decide the match. I make an unforced error. If I’m not careful about my self-talk, it turns into two errors, then three and so on. It’s the same for your...