Wisdom and Wit
Hints and tips to engage your team, increase productivity and work smarter – plus the occasional laugh
Performance improvement plans: here’s how to get it right
Let’s be real—nobody signs up for management thinking, “Yay, I can’t wait to have those awkward chats about performance!” But ignoring issues? That’s a one-way ticket to disaster town. It drags down the whole team, drives you nuts, and messes with your clients’ experience. Enter a manager’s best friend when things look like they’re going to custard – Performance Improvement Plan.
Stop! Is that task really worth your time?
With managers juggling heavy workloads, a simple yet powerful prioritisation tool – once used by a president – can transform your workflow and sharpen your strategic thinking.
Five tools for having difficult conversations
One of the proudest moments I’ve had as a management coach was the day I helped an NDIS support worker to get a scared, stubborn, confused old man into treatment. The ripple effect of trying a simple formula for having difficult conversations impacted a whole community. This blog article will walk you through the exact technique I taught Tory, plus a few others that you can use in any tricky situation.
Why Managers Avoid Having Difficult Conversations
Avoiding tough conversations is the root cause behind most of the issues plaguing managers, teams and organisations. Why do so many of us dread them? We look at one CEO’s experience to unpack why.
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